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Terms of Service

These terms govern use of hcmcdental.com, communication channels, consultation workflow, and service interactions with HCMC Dental Clinic.

Effective date: May 2026 · Governing law: Socialist Republic of Vietnam

Acceptance of Terms

By using this website or contacting clinic channels, you acknowledge these terms. If you do not agree, you should stop using services that depend on these terms and contact the clinic for clarification.

Service Scope and Clinical Boundaries

Website content and messaging support educational guidance, case triage, and appointment preparation. Final diagnosis, clinical eligibility, and treatment planning require direct professional assessment and documented consent.

Appointments, Deposits, and Cancellations

Appointments may be scheduled through official clinic channels.
A deposit may be required for complex or multi-stage treatment plans.
Changes or cancellations should be submitted as early as possible to protect scheduling continuity.
No-show or last-minute changes may affect scheduling priority for future slots.

Pricing, Currency, and Payment Terms

Public prices are informational and may be shown in VND and USD for convenience. Final treatment cost depends on direct diagnosis and confirmed clinical scope. Exchange-related variation may apply where relevant. See detailed references on the pricing page.

Patient Responsibilities

Provide accurate medical and dental history information.
Follow pre-treatment and aftercare instructions, including medication guidance and follow-up schedule.
Promptly report complications or red-flag symptoms through official channels.
Use website content as supplementary information, not as a substitute for direct diagnosis.

Aftercare resources are available in our Aftercare Handbook.

Limitation of Liability

To the extent permitted by law, HCMC Dental Clinic is not responsible for losses arising from misuse of website information, delayed emergency care seeking, or non-compliance with advised clinical instructions. No website statement constitutes guaranteed clinical outcomes for every patient.

Intellectual Property & Clinical Photography Licensing

All clinical photographs, before-and-after smile transformations, dental radiographs, case studies, diagrams, and medical educational articles published on this website are the proprietary intellectual property of Dr. Nguyen Van Cuong and HCMC Dental Clinic (All Rights Reserved). Clinical images are documented from authentic patient treatments and are protected under international copyright law. Commercial re-use, digital copying, scraping, or redistribution without prior written permission is strictly prohibited. For clinical, academic, or media licensing inquiries, please submit a request through our Contact page.

Governing Law and Dispute Resolution

These terms are governed by the laws of the Socialist Republic of Vietnam. Any dispute should first be addressed through good-faith direct communication with the clinic. If unresolved, disputes are handled under applicable Vietnamese legal procedures.

Updates to These Terms

We may revise these terms when legal, operational, or service conditions change. Continued use after updates indicates acceptance of the revised terms.